Frequently Asked Questions
Get direct engineering answers on custom software development, industrial PLC & SCADA programming, hardware provisioning, and system warranties.
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General Information
We provide unified engineering and technology development services across four core pillars:
- Custom Software Engineering: High-performance web applications, enterprise desktop platforms, and cross-platform mobile apps (Flutter, React, Kotlin).
- Industrial Automation Engineering: Programmable Logic Controller (PLC) architecture, Human-Machine Interface (HMI) panel design, and supervisory SCADA systems.
- IoT & Embedded Deployments: Edge telemetry, sensor retrofitting on legacy machinery, and secure industrial cloud pipelines.
- Industrial Hardware Provisioning: Panel assembly, drive systems, certified sensors, and instrumentation supply.
We are incorporated in Singapore as Infinite Automation Solutions PTE. LTD. (UEN: 202629263M). Our primary registered office and engineering headquarters are located at 101A Punggol Field, #10-492, Singapore 821101.
You can request a preliminary technical consultation and quote by:
- Submitting your project details via our online contact form at index.html#contact
- Reaching out directly via corporate email at info@infiniteautomationsolutions.com.sg
- Connecting with our Singapore engineering line at +65 8616 3692
Software Solutions
Yes. We build purpose-crafted, high-reliability software solutions designed from scratch for your exact operational workflows. We do not deliver generic off-the-shelf templates; our software systems are engineered with full database design, API integrations, and scalable infrastructure.
We work with enterprise-grade, high-efficiency technology frameworks:
- Web Frontends: React, Next.js, TypeScript, and modern responsive vanilla web architectures
- Mobile Frontends: Flutter, Kotlin, Swift for multi-platform iOS and Android deployments
- Backend & Industrial Interfaces: Node.js, Python, C++, Go for high-throughput device communication
- Database Infrastructure: PostgreSQL, MongoDB, Redis with high-availability replication
Yes. Every software delivery is backed by structured service level agreements (SLAs), including active performance monitoring, security patch management, bug fixes during warranty periods, and continuous feature enhancements.
Industrial Automation
Our automation engineering team programs, commissions, and services all leading global hardware vendors:
- Siemens (S7-1200, S7-1500, TIA Portal, WinCC)
- Allen-Bradley / Rockwell Automation (ControlLogix, CompactLogix, FactoryTalk)
- Schneider Electric (Modicon M221/M241/M251)
- Omron, Delta, and Beckhoff embedded controllers
- Modern SCADA architectures including Inductive Automation Ignition
Yes. Through established international supply relationships, we provide end-to-end hardware provisioning, control panel assembly, component testing, and delivery directly to your facility or project site.
Yes. Upgrading legacy operational technology (OT) without requiring costly equipment replacement is one of our primary specialties. We engineer industrial edge gateways running Modbus, Profibus, or OPC UA to extract live telemetry and transmit it securely to cloud dashboards or enterprise resource planning (ERP) platforms.
Process & Timelines
Our engineering flow is divided into 6 structured milestones:
- 1. Scope & Consult: Discovery session, requirement mapping, and project specifications.
- 2. Architecture & Design: Circuit diagrams, P&ID schematics, and UI/UX mockups.
- 3. Engineering & Development: Code construction, panel assembly, and PLC ladder logic.
- 4. Lab Simulation: Comprehensive pre-testing of logic and safety routines in our test environment.
- 5. Site Commissioning: Onsite cabinet installation, field wiring verification, and system go-live.
- 6. Training & Support: Operator handoff, documentation handover, and continuous SLA support.
Timelines are customized based on scope, component availability, and engineering complexity:
- Custom Web & Mobile Applications: 4 to 12 weeks.
- PLC / HMI Automation Programs: 3 to 8 weeks.
- Full Industrial Facility Commissioning: 12 to 24 weeks depending on hardware procurement lead times.