Privacy Policy
Commitment to personal data protection, corporate data security, and Singapore PDPA compliance by Infinite Automation Solutions PTE. LTD.
Table of Contents (Tap to Navigate)
1. Introduction
Infinite Automation Solutions PTE. LTD. (UEN: 202629263M) ("we", "us", or "our") operates the website located at infiniteautomationsolutions.com.sg and provides integrated technology, custom software development, industrial automation engineering, and hardware provisioning services. We are registered in Singapore with our primary corporate offices in Punggol, Singapore.
This Privacy Policy outlines how we collect, process, secure, use, and share personal data from visitors, clients, commercial partners, and users of our websites, platforms, digital systems, and industrial automation solutions. We respect your privacy and are committed to complying with all applicable data protection laws, including the Singapore Personal Data Protection Act (PDPA) and relevant international security standards.
2. Information Collection
We collect information about you through various channels when you interact with our services, submit quote requests, or communicate with our engineering teams.
Personal Details Shared by You
This includes details you enter via our contact forms, newsletters, support requests, or contract negotiations:
- Full Name and Job Title
- Company Name and Corporate Address
- Email Address and Telephone Number
- Operational details about your industrial systems, project scopes, and hardware preferences
Technical, Device, and Usage Logs
When you browse our website, we automatically collect basic system logs to maintain website performance, security, and interface design excellence:
- Internet Protocol (IP) Address
- Browser Type, Version, and Language Settings
- Time, Date, and Duration of Site Visits
- Detailed clickstreams and navigation flows across our pages
3. Use of Information
We process collected data to deliver, manage, and expand our engineering services. Key operational uses include:
- Service Delivery: Processing project proposals, completing hardware installations, configuring PLCs/HMIs, and building customized web, mobile, and desktop applications.
- Customer Relations: Responding to contact form queries, issuing quotes, scheduling technical consultations, and providing ongoing support.
- Security and Stability: Monitoring site traffic to detect, prevent, and mitigate security threats, system abuses, or technical bottlenecks.
- Compliance: Fulfilling auditing requirements, financial disclosures, and legal obligations mandated by Singapore regulatory bodies.
4. Data Storage & Transfers
Our digital platforms, codebases, and databases are hosted on secured cloud infrastructure. Our primary servers are located in Singapore, but we may store or backup data internationally. When transferring data across borders, we implement structural security standards to match the protection levels defined by Singapore's PDPA.
We employ administrative, physical, and advanced technical access controls (such as data encryption in transit and at rest, secure API channels, and authentication protocols) to prevent unauthorized access, loss, modification, or exposure of your data.
6. Your Rights
Depending on your geographic location, you possess defined rights regarding your personal records:
- Access and Verification: You can request a summary of the personal records we hold about you.
- Correction: You have the right to update or correct inaccurate details.
- Erasure: You can request the removal of your personal profiles, subject to regulatory retention mandates.
- Consent Withdrawal: You may opt-out of marketing lists, email newsletters, or non-essential data collection procedures.
To exercise any of these rights, please send an official request to our data protection team via the details listed in Section 9.
8. Governing Law & Jurisdiction
Governing Law & Singapore Courts
This Privacy Policy and all matters relating to data protection and personal data processing are governed by and construed in accordance with the laws of Singapore, including the Singapore Personal Data Protection Act (PDPA). Any dispute, controversy, or claim arising under or in connection with this Privacy Policy shall be submitted to the exclusive jurisdiction of the courts of Singapore.
9. Contact Us
For inquiries, updates, or concerns regarding this policy, please reach out to our team:
Infinite Automation Solutions PTE. LTD.
Unique Entity Number (UEN): 202629263M
Registered Address: 101A Punggol Field, #10-492, Singapore 821101
Corporate Email: info@infiniteautomationsolutions.com.sg
Telephone: +65 8616 3692
Corporate Website: https://infiniteautomationsolutions.com.sg